Jabil Wins Procurement Technology at Global P&SC Awards

Jabil has won the Procurement Technology Award at The Global Procurement & Supply Chain Awards. 

"We've been graciously awarded the Procurement Technology Award. We're incredibly excited to accept this on behalf of all the amazing team members at Jabil," said Michael Long, Chief Marketing Officer at Jabil." It is really an affirmation of how great the team has worked and the success that we've been able to have in this area. We pride ourselves in being technology-forward and embracing it. We've been making positive changes for our organisation, and I think this just kind of builds on that excitement."

Jabil, a global manufacturing solutions provider, has made significant strides in revolutionising its procurement processes through innovative technology adoption.

The company's procurement team, responsible for managing a vast network of over 140,000 employees across more than 100 locations worldwide, has successfully implemented a suite of cutting-edge tools to streamline operations and drive efficiency.

At the heart of Jabil's procurement transformation is the implementation of Coupa, a spend-management platform that has yielded impressive results.

Within seven years of adoption, Jabil brought US$6bn under management, with 30% of invoices now processed without human intervention. The company has achieved a remarkable seven-fold return on investment within just four years of implementation.

Jabil's procurement team has further enhanced its capabilities by integrating WalkMe, a digital adoption platform, with Coupa. This strategic move has dramatically improved user experience and catalysed adoption rates. Catalogue provider adoption surged by 89% between 2022 and 2024, leading to substantial cost savings.

The integration has also streamlined the onboarding process for new Coupa users, reducing the time required by half and efficiently managing the addition of 500 to 600 new users monthly.

The company has made significant progress in e-sourcing and contract lifecycle management. Jabil now manages 72.65% of its global spend—over 100,000 sourcing events annually—through e-sourcing, enhancing compliance, visibility and cost leadership.

The implementation of Coupa Contract Lifecycle Management Advanced has standardised contracting processes, utilising global templates and an interactive clause library.

Jabil's success in procurement technology adoption is evident in its steadily increasing catalogue adoption rates, rising from 27% in March 2022 to an impressive 51% by May 2024.

This upward trajectory underscores the effectiveness of Jabil's strategic approach to procurement technology, positioning the company as a leader in the field.

The awards

Launched in 2024, The Global  Procurement & Supply Chain Awards 2024 debuted at Procurement & Supply Chain LIVE London on 24, September. 

The comprehensive programme acknowledges companies, professionals and projects that have demonstrated exceptional performance, innovation and strategic thinking in a multitude of categories.

The awards celebrate the best companies, professionals and projects in procurement and supply chain and offer free entry for charities and NGOs.

“It was an honour to spotlight such a wide range of incredible companies at the inaugural Global Procurement & Supply Chain Awards,” said Glen White, CEO of BizClik, Procurement Magazine and Supply Chain Digital.

“At a time where it is crucial that companies are getting their global sourcing, risk & resilience and technology strategies right, it's important to celebrate the successes of those who have implemented and developed the key supply chain, procurement and logistics programs, especially when it has a positive impact on sustainable supply chains in the future.

“To host the awards during Procurement & Supply Chain LIVE London is an incredible moment for the sector to celebrate, we encourage many more companies to enter our Awards for 2025. 

“Thanks to every company that entered - it's important that you stay focused, motivated and continuously innovative and I am excited to see so much more of Generative AI when we meet again in a year.

“And a Big Congratulations to every company who entered, those that are highly commended and of course to our 14 winners – we appreciate your input more than you know.”

The Procurement Technology Award

Recognising companies that are successfully utilising cutting-edge procurement technologies to drive exceptional outcomes in their procurement processes.

• How has the company effectively utilised procurement technologies to automate and enhance its procurement processes?
• What specific procurement technologies, such as e-procurement systems or AI-powered solutions, has the company implemented to drive efficiency and effectiveness?
• How has the company successfully integrated and optimised its procurement technologies to streamline supplier management, purchasing and contract management?
• How has the company demonstrated measurable results, such as cost savings, increased visibility, or reduced cycle times, through the adoption and utilisation of innovative procurement technologies?

The shortlisted companies include:

• BRF
• Craft.co
• GEP
• Jabil
• Lytica

Highly Commended: BRF & GEP

In a significant leap forward for procurement technology, two companies have demonstrated remarkable success in leveraging advanced solutions to transform their purchasing processes. GEP, a leader in procurement software, has showcased the power of its cloud-based platform, GEP SMART, across various industries.

The platform's integration of AI and machine learning has yielded impressive results, with one oil and gas client reporting a 50% reduction in source-to-contract cycle times and a 60% decrease in supplier onboarding duration.

GEP SMART's impact extends beyond efficiency gains. A top industrial manufacturer achieved over $500 million in savings through strategic sourcing initiatives facilitated by the platform.

Moreover, the system boosted spend visibility from under 50% to an impressive 95%, enabling more informed decision-making and increasing the adoption of sourcing and contract management tools from 20% to 80%.

Meanwhile, BRF, a major player in the food industry, has made strides with its innovative AI-powered solution, Rick Intelligent Purchasing Robot. This pioneering digital product is revolutionising tactical purchases for indirect materials without contracts.

Handling up to 50,000 orders annually across 54 production centres, Rick manages transactions for up to 85,000 items per year, interacting with 3,000 suppliers.

Rick's technology combines traditional and generative AI, machine learning and APIs to make accurate decisions based on real-time market data.

This approach allows for predictive trend analysis and proactive adaptation of trading strategies, marking a significant advancement in automated procurement processes.

Both GEP and BRF's innovations underscore the transformative potential of AI and cloud-based solutions in procurement.

By automating routine tasks and providing deeper insights, these technologies are enabling procurement teams to focus on more strategic initiatives, driving substantial cost savings and operational efficiencies across global supply chains.

The Global Procurement & Supply Chain Awards 2024

Thanks to our esteemed panel of industry leaders who judged the awards:

• Jim Townsend, VP of Property & Procurement at Asda
• Alisa Bornstein, Chief Procurement Officer at Visa
• Daniel Weise, Managing Director and Senior Partner at Boston Consulting Group
• Benn Godfrey, Vice President of Procurement at Rolls Royce
• Roger Waring, Head of Procurement at UK Power Networks
• Jacqui Rock, Chief Commercial Officer at NHS England
• David Loseby, Professor of Research Impact in Supply Chain Management at Leeds University Business School
• Sheri Hinish, Principal/Senior Partner, Global Consulting Sustainability Technology and Ecosystems Leader at EY
• Brooke DiNatale, SVP of Global Treasury Solutions at Mastercard

The full list of awards categories for 2024 is:

• Procurement Transformation Award
• Digital Supply Chain
• Global Logistics Award
• Supplier Diversity Award
• Supply Chain Innovation
• Supply Chain Sustainability
• Procurement Technology
• Procurement Consultancy
• Future Leader
• Executive of the Year
• Project of the Year
• Lifetime Achievement
• Social Enterprise
• Start-Up

Essential diary dates for 2024 and 2025…

Procurement & Supply Chain LIVE continues to expand its repertoire of events, with more to come in 2024 and 2025. Discover our essential diary dates below.

2024 diary dates:

• Manufacturing & Mobility LIVE | 6 November 2024

2025 diary dates: 

• Procurement & Supply Chain LIVE Singapore | 11 February 2025
• Procurement & Supply Chain LIVE: Scope 3 | 5-6 March 2025
• Manufacturing & Mobility LIVE | 5-6 March 2025
• Procurement & Supply Chain LIVE Dubai | 29 April 2025
• Procurement & Supply Chain LIVE Chicago | 4-5 June 2025
• Procurement & Supply Chain LIVE London | 23-24 September 2025
• Procurement & Supply Chain Awards | 24 September 2025
• Manufacturing & Mobility LIVE Chicago | 4 November 2025

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Make sure you check out the latest edition of Supply Chain Digital and also sign up to our global conference series - Procurement & Supply Chain 2024

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