‘Driving Holistic Value from the Supply Chain’ – a keynote from Jared Glover, Director of Procurement at Santander, explores how procurement is evolving to deliver broader value beyond cost savings. Glover outlines Santander’s approach to embedding sustainability across its supply chain, aligned with the bank’s commitment to Net Zero by 2050. He explains how environmental, social, and governance (ESG) priorities—such as financial inclusion and ethical governance - now sit at the core of procurement strategy. The session covers key themes including supplier collaboration, segmentation, effective communication, and the purposeful use of data. Glover also highlights the importance of measuring sustainable outcomes and driving organisation-wide education to ensure long-term impact.