Join this insightful 25-minute keynote from Jarrod Glover, Director of Procurement at Santander, as he addresses "Strategic Procurement in Banking: Navigating Change and Complexity." Jarrod, who previously spoke at our Procurement and Supply Chain Live event on Sustainability, opens by tackling the "artificial elephant in the room" - the one single barrier he would remove to immediately enhance effective procurement in the banking sector. He shares his toughest personal challenge in navigating change and complexity, distilling the crucial lessons learned from that experience. The session focuses on how procurement is moving beyond its traditional "back-office" perception to become a real driver of strategy in modern banking. Jarrod offers expert perspective on the unique challenges and regulatory demands faced by financial organisations. Finally, he brings the day’s theme of disruption back into focus, discussing the biggest obstacles banks encounter when attempting to maintain effective supplier collaboration during periods of market instability or rapid technological change.