Nitin Dsouza, VP of Supply Chain & Engineering at Capgemini Invent, introduces the concept of the agentic supply chain at Procurement & Supply Chain LIVE: Sustainability. In his keynote, Dsouza traces the evolution of supply chain strategies—from lean and agile, through digital transformation, to the emerging agentic era powered by AI and large language models (LLMs). He highlights what remains constant in supply chain operations despite rapid technological change and explores where agentic systems are already adding value, as well as where their potential is still being tested. Dsouza draws a clear line between hype and reality, explaining how agentic AI differs from traditional automation, and why it’s better viewed as a tool to augment rather than replace human expertise. He encourages organisations to actively explore these emerging technologies to prepare for a more adaptive and intelligent future supply chain.